7bedbd Privacy Policy

1 Introduction

7bedbd ("we", "our", "company") operates a trusted online gaming platform for players in Bangladesh. By accessing our website 7bedbd.lat and using our services, you are agreeing to the terms described in this privacy policy.

The purpose of this privacy policy is to clearly inform you about what information 7bedbd collects, how that information is used, who may have access to it, and how you can keep control of your own data.

We believe your privacy is a fundamental right. That is why we give the highest priority to protecting our users' information. We ask that you read this policy in full before registering with 7bedbd.

2 Information We Collect

7bedbd collects user information through various methods. A detailed description of that information is provided below:

2.1 Information Provided Directly

When you register with 7bedbd or use our services, the information you provide directly includes:

• Full name (in Bengali or English)
• Date of birth (for age verification — only persons aged 21 or above are permitted)
• Valid email address
• Mobile number (linked to bKash, Nagad, Rocket, or Upay transactions)
• Preferred payment method
• Login credentials (username and password — passwords are always stored in encrypted form)

2.2 Automatically Collected Information

When you visit the 7bedbd website, certain information is collected automatically:

• IP address (for security and fraud prevention purposes)
• Browser type and version
• Device type (smartphone, tablet, desktop)
• Operating system
• Referral URL
• Time spent on the website and pages visited
• Session information and login times

2.3 Transaction-Related Information

The following information related to your financial transactions is collected:

• Deposit and withdrawal amounts and times
• Payment method used (bKash, Nagad, Rocket, Upay)
• Transaction ID and reference number
• Gaming history (bet amounts, win and loss records)

3 How We Use Your Information

7bedbd uses your information for the following legitimate purposes:

3.1 Account Management

Your personal information is used to create and manage your 7bedbd account, verify your identity, and ensure the security of your account.

3.2 Service Delivery and Improvement

• To operate and improve our gaming platform
• To resolve technical issues
• To analyse user experience in developing new games and features
• To customise services according to your language and payment preferences

3.3 Financial Transaction Processing

Your information is used to process deposit and withdrawal requests via bKash, Nagad, Rocket, and Upay, and to maintain financial records.

3.4 Security and Fraud Prevention

• To detect and prevent unauthorised access
• To monitor suspicious transactions
• To prevent account fraud and money laundering
• To identify the use of multiple accounts

3.5 Customer Support

Our 24/7 Bengali live chat support team uses your information to resolve your issues. Previous contact history is retained so we can assist you more effectively.

3.6 Responsible Gaming

Information is used to monitor your gaming habits, activate responsible gaming tools, and identify potentially problematic behaviour.

4 Cookies and Tracking Technologies

Cookies and similar tracking technologies are used on the 7bedbd website to improve your experience. Details on the different types of cookies are provided below:

4.1 Essential Cookies

These cookies are essential for the basic functionality of the website. Without them, the website will not work properly. Examples include: session management, maintaining login status, and security-related cookies.

4.2 Functional Cookies

These cookies remember your preferences, such as language settings and layout choices. They make your browsing experience more personalised.

4.3 Analytics Cookies

Analytics cookies are used to understand how the website is being used. This information helps us improve the site. Data collected is always anonymised.

4.4 Cookie Controls

You can manage cookies by going into your browser settings. Keep in mind that disabling essential cookies may affect some website functionality.

5 Data Sharing and Third Parties

7bedbd never sells or rents your personal information. However, in certain circumstances, information may be shared with our trusted partners:

5.1 Payment Processors

Necessary financial information is shared with bKash, Nagad, Rocket, and Upay to process your transactions. These companies operate under their own privacy policies.

5.2 Game Providers

Our game providers, including Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe, may receive the information needed to operate games. This information is used solely for the purpose of managing game sessions.

5.3 Legal Obligations

Information may be provided to authorities to fulfil legal obligations or in compliance with a court order. In such cases, only the necessary information will be supplied.

5.4 Security Services

Limited information may be shared with specialist security services to detect fraud and ensure cybersecurity. These partnerships operate under strict confidentiality agreements.

6 Data Security Measures

7bedbd uses industry-standard security technology to keep your information safe. Our security measures include:

• SSL/TLS Encryption: All data transmitted between your browser and our servers is protected by SSL encryption.
• Data Encryption: Sensitive stored data (passwords, payment information) is kept in encrypted form.
• Firewall Protection: Our systems are protected by advanced firewalls that prevent unauthorised access.
• Two-Factor Authentication: Two-factor authentication is available for additional security.
• Regular Security Audits: Our systems undergo regular security testing.
• Access Controls: Staff are given access only to the information necessary for carrying out their responsibilities.

However, no method on the internet is 100% secure. You also need to stay vigilant about your account security — use a strong password, do not share your password with anyone, and contact us promptly if you notice any suspicious activity.

7 Your Rights Regarding Your Information

As a user of 7bedbd, you have the following rights regarding your own information:

7.1 Right of Access

You can request a copy of the information we hold about you at any time.

7.2 Right to Rectification

If any information we hold about you is inaccurate or incomplete, you can request that it be corrected. Some information can also be updated directly by going into your account settings.

7.3 Right to Erasure

In certain circumstances you can request that your personal information be deleted. However, this request may not be fulfillable where there are legal obligations or ongoing disputes.

7.4 Right to Restrict Processing

You can request that the use of your information be limited for specific purposes. If you wish to opt out of marketing communications, you can let us know at any time.

7.5 Right to Data Portability

In some cases you can receive your information in a structured, readable format.

To exercise any of the above rights, contact our support team via live chat or at [email protected]. We will process your request as quickly as possible.

8 Data Retention Period

7bedbd retains your information only for as long as necessary. The following factors are considered when determining the retention period:

• Active Accounts: All information is retained for as long as the account remains active.
• Transaction Records: Financial transaction records are retained for an extended period to meet legal requirements.
• After Account Closure: Following account closure, necessary information is retained for a specified period to fulfil legal obligations.
• Dispute Resolution: In the case of any ongoing dispute or investigation, relevant information is retained until the matter is finally resolved.

Once the retention period has expired, information is securely deleted or anonymised.

9 Minor Protection

7bedbd is a platform operated exclusively for adults. Only individuals aged 21 or older may use this service.

Age is verified during the registration process. We do not knowingly collect or process personal information from anyone under the age of 21. If we become aware that a minor is using our service or that their information has been collected, that account will be immediately closed and the related information will be deleted.

Parents and guardians are requested to monitor their minor children's internet use. If you suspect that a minor is using this platform, please contact us immediately.

10 Changes to the Privacy Policy

7bedbd may update this privacy policy from time to time. In the event of changes, we will:

• Update the "Last Updated" date at the top of this page.
• For significant changes, a notification will be sent to your registered email address.
• You will be given a reasonable amount of time before the updated policy takes effect.

Continuing to use the site after changes have been made will be considered your agreement to the updated policy. We therefore recommend reviewing this page regularly. If you do not agree to any changes, please stop using our service and contact the support team to close your account.

11 Contact Us

If you have any questions, comments, or concerns about this privacy policy, or if you would like to make a request regarding your information, please contact us in the following ways:

We take all privacy-related requests seriously and do our best to resolve them as quickly as possible. Thank you for your trust in 7bedbd.